This Privacy Policy explains how Pet Service Pros collects, uses, stores, shares, and protects personal information. By accessing or using the website or any related services, you consent to the practices described in this policy.
Pet Service Pros collects information that users voluntarily provide, including names, email addresses, business information, listing details, photos, descriptions, and messages sent through the platform. Vendors may also provide additional business data required for listing and account management. Payment information is collected and processed securely by third‑party payment processors and is not stored on Pet Service Pros servers.
Pet Service Pros automatically collects certain information when users access the website, including IP addresses, browser types, device identifiers, pages visited, time spent on the site, and other analytical data. Cookies and similar technologies may be used to support login sessions, preferences, analytics, and site functionality.
When a user submits a service request or lead form, Pet Service Pros collects the information entered into the form, including name, email address, phone number if provided, service details, and location information. This information is shared with the vendor or vendors selected by the user for the purpose of responding to the service request.
Pet Service Pros uses collected information to operate and improve the platform, display listings, deliver leads to vendors, send account notifications, prevent fraud, analyze performance, and comply with legal obligations. Information may be shared with vendors, payment processors, email service providers, analytics providers, and legal authorities when required. Pet Service Pros does not sell personal information.
Cookies may be used for authentication, analytics, and functionality. Users may disable cookies through their browser settings, but doing so may affect site performance.
Pet Service Pros retains account information, listing data, and lead information for as long as necessary to operate the platform or comply with legal requirements. Users may request access to their data, request deletion, or request corrections where applicable. Users may opt out of marketing communications at any time.
Pet Service Pros uses reasonable security measures to protect personal information but cannot guarantee absolute security. The platform is not intended for children under the age of 13, and Pet Service Pros does not knowingly collect information from children.
Pet Service Pros may update this Privacy Policy at any time. Continued use of the platform constitutes acceptance of any changes. For questions regarding this policy, users may contact support@petservicepros.com.